Code enforcement is responsible for enforcing codes that address public health and safety issues, including but not limited to specific nuisances, zoning, housing, dark skies, dangerous buildings, and inoperable and unlicensed vehicles on private property. Enforcement actions are taken both proactively and in response to requests for action received from citizens.
What types of complaints are investigated?
Zoning and land use violations
Substandard or dangerous buildings
Public nuisances such as trash, debris, inoperable & unlicensed vehicles on private property
Special Event Permit compliance
Business Licensing compliance
What is the process for filing a complaint?
Citizens may submit complaints through the Online Citizen Portal or by emailing email@example.com. Complaints will be reviewed by Code Enforcement to ensure correct jurisdiction and that the alleged violation is out of compliance with Grand County code.
What should be included in a complaint?
Citizens should provide as much detail as possible when submitting a complaint. Pictures, audio and/or video may be submitted with complaints and are recommended.
Are complaints anonymous?
Yes. Complainant information will be kept anonymous.
If the Code Enforcement Officer determines there is a violation, what are the next steps?
The Code Enforcement Officer will first send a Courtesy letter to the individual or entity. The letter will outline the violations, compliance requirements, penalties for the violation and the timeframe for compliance (typically 21 days). If the violation(s) have not been corrected within the provided timeframe, a formal Correction Notice will be sent. If the violation(s) are not corrected within 14 days, the County may issue civil citations, processed through administrative hearing procedures under Chapter 1.16.