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Posted on: November 21, 2020

COVID-19 Mask Mandate & Business Compliance

Complaint Process for Websites

The County Health Order requires: (1) each employee and contractor to wear a face mask while at work (subject to limited exceptions specified in the Orders and Utah Administrative Code R614-1-5.F); (2) each patron that enters the premises of a business to wear a face mask; (3) at least 6 feet of physical distance between separate household groups or separate parties within a restaurant/bar; and (4) posting of conspicuous signage at each entrance to the business that lists COVID-19 symptoms, asks employees and customers experiencing COVID-19 symptoms to stay home and provides notice of face mask and physical distancing requirements [NOTE: Posting signs which can invite violation of the Health Order are not permitted (i.e. “No Mask, No Ask” or similar)].

Failure to follow any of the above could result in the closure of the business, a $10,000 penalty assessed against the business, denial or revocation of a business license, or the filing of criminal charges against the business’ managers and employees.

NOTE: A private business CAN legally refuse service to anyone who poses a health concern to the business or the customers, or creates a hostile environment. This includes enforcing a mask mandate during a global pandemic where infection spreads via airborne particles. 

If a citizen witnesses a violation of the County Health Order, the citizen may file a complaint with the County here.

Additional information can be found on the SEUHD website or

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